Hospitality - Application suit for Crew members.
Hospitality – This application is a suite of multiple applications, consisting of both a mobile application and a web application. It is designed to serve the Crew members of Cruise Lines and features distinct modules such as Crew, Housekeeping, Incident, and Notifications.
Through this application, Crew members can seamlessly connect with internal staff members, manage housekeeping requests made by sailors, monitor and resolve incidents, and manage all notifications from Cruise to Sailors.
Category:
Hospitality Industry
Services:
Custom Software Development, Mobile Application Development, User Experience (UX) Design
Description:
UpforceTech developed a comprehensive application suite tailored for crew members in the hospitality industry. The suite was designed to streamline operations, enhance communication, and improve overall efficiency for hospitality staff.
Tech Stack
ReactJS, Redux, Material UI, HTML/CSS
Challenges:
- Fragmented Communication:
- Crew members faced difficulties in maintaining consistent and efficient communication, leading to misunderstandings and operational delays.
- Manual Processes:
- Many tasks were managed manually, which was time-consuming and prone to errors.
- Scheduling Conflicts:
- Crew members experienced frequent scheduling conflicts due to the lack of a centralized scheduling system.
- Training and Onboarding:
- New crew members faced challenges in accessing training materials and understanding their responsibilities quickly.
Solution:
UpforceTech addressed these challenges by developing a tailored application suite that included the following features:
Centralized Communication Platform:
- Implemented a robust communication platform that allowed crew members to send messages, share updates, and collaborate in real-time. This significantly improved coordination and reduced misunderstandings.
Automated Task Management:
- Integrated an automated task management system that streamlined daily operations. Crew members could easily track their tasks, update statuses, and ensure timely completion, reducing manual errors.
Advanced Scheduling System:
- Developed a centralized scheduling system that allowed managers to create, update, and share schedules seamlessly. Crew members received real-time notifications of any changes, reducing conflicts and ensuring smooth operations.
Training and Onboarding Module:
- Created a comprehensive training module within the application, providing easy access to training materials, onboarding guides, and instructional videos. This helped new crew members get up to speed quickly and efficiently.
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Contact
- 802 Fortune Business Hub Near Shell Petrol Pump Science City Road, Ahmedabad, 380060
- vipul.limbachiya
- [email protected]
- vipul.limbachiya
- 9909931296
