Hospitality – Cruise application suit for Sailors.

Hospitality Cruise Application Suit for Sailors

This application is a comprehensive suite of multiple applications, encompassing a mobile/tablet application, TV application, and web application. It is specifically designed to cater to the needs of Sailors aboard Cruise Lines, and features distinct modules such as Sailor app, TV app, Digital infotainments, and Device management.

Through this application, Sailors can easily browse through all the attractions and events taking place on the ship, book a table at a restaurant, reserve seats for events and excursions, and subscribe to the Wifi. Sailors can use the tablet app to control the lights, curtains, TV, and play music in their cabins, while the TV app provides digital content and information about the ship, events, and excursions. The device management module is dedicated to Crew members, who can use it to monitor the devices being used by Sailors and provide assistance as required.

Category:

Hospitality, Maritime Industry

Services:

Custom Software Development, Mobile Application Development, User Interface (UI) Design, User Experience (UX) Design

Description:

UpforceTech developed a comprehensive application suite specifically designed for sailors working on cruise ships. The suite aimed to improve the efficiency of daily operations, enhance communication, and provide sailors with convenient access to essential resources.

Tech Stack

ReactJS, Redux, React Native, HTML/CSS, Android Native, Objective C

Challenges:

  1. Communication Barriers:

    • Sailors experienced difficulties in maintaining clear and efficient communication with their team and management, leading to operational inefficiencies.
  2. Resource Management:

    • Managing and accessing necessary resources such as schedules, task lists, and manuals was cumbersome and time-consuming.
  3. Coordination of Duties:

    • Coordinating tasks and duties among the crew members was challenging, often resulting in delays and misunderstandings.
  4. Limited Access to Information:

    • Sailors needed quick and easy access to important information, including safety protocols, emergency procedures, and training materials.

Solution:

UpforceTech addressed these challenges by developing a tailored application suite with the following features:

  1. Integrated Communication Platform:

    • Implemented a robust communication platform that allowed sailors to send messages, share updates, and collaborate in real-time. This improved coordination and reduced communication barriers.
  2. Centralized Resource Management:

    • Developed a centralized resource management system where sailors could easily access schedules, task lists, manuals, and other essential resources. This streamlined operations and saved time.
  3. Task Coordination and Assignment:

    • Integrated a task coordination module that allowed management to assign duties, track progress, and ensure timely completion. Sailors could view their tasks, update statuses, and communicate any issues.
  4. Quick Access to Information:

    • Created a comprehensive information hub within the application that provided sailors with quick access to safety protocols, emergency procedures, and training materials. This ensured that they were well-prepared for any situation.

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